Blog

Wroclaw, Poland SMB Global Customer Experience – Employee Spotlight: Damir Agovic

Google’s office in Wroclaw, Poland is one of Europe’s most dynamic workplaces, due to it’s strategic geographical location, offering service and support to some of Europe’s most advanced and fastest growing markets, including: Poland, Russia, Ukraine, Germany, Austria, Switzerland, France, Spain and Italy. Meet Damir Agovic a university graduate, who started his Google career working as an Associate Account Strategist in the SMB Global Customer Experience team in Wroclaw, Poland. Why not take your first step towards a Google career by checking out our current positions in the SMB Sales and Global Customer Experience teams, here: google.com/students/emea

Describe yourself in keywords.

Football, traveling, current affairs, sweet tooth, new media.

Tell us a bit about your path to Google?

I’m originally from Bosnia and Herzegovina (Sarajevo), but I’ve lived half of my life in the Czech Republic. I earned a dual degree from the American University in BiH, Bosnia and the State University of New York.

Right out of university, Google seemed like the right choice for me, as it offered me the chance to work at a pioneering company in the online world, that is constantly setting new standards. I also knew that joining Google meant I’d be working in an environment where I would have a high quality work life — the company is often rated the best employer, globally. I felt reassured when applying and accepting a Google position that I’d be working with like minded colleagues, as the Google’s Wroclaw office in Poland is filled with people from all walks of life, different backgrounds and cultures — I fit right in.

Why did you choose to go work at the Google office in Wroclaw, Poland?

The geographical location of Poland was very appealing to me, as it’s very close and well connected to other major cities, such as: Prague, Berlin, Warsaw and Vienna. I’ve also found Wroclaw to be a very beautiful place to live. The city is not too small, or too big, rather it has a perfect mix of a young vibrant atmosphere, with great potential and history.

The Google Wroclaw office is very cozy and offers some great features like the office gym and a game room. Since I arrived, I’ve also seen lots of growth take place — as the facilities have expanded and several new teams have opened up — I’ve seen the emergence of more and more opportunities for career development.

What makes the Wroclaw office different from any other Google office?

There is a very family-like atmosphere and the attitude is very positive. There are many people from all over the world here, and everyone contributes in their own way to the culture of this office. The Wroclaw office is smaller than say the Dublin office, which makes it easy to make new friends and contacts.

How does working in the Small and Medium Business (SMB) team give you opportunities for personal and professional development?

By engaging with customers on a regular basis, I’ve gained immense knowledge in the field of online marketing and how this matters for small and medium businesses. The DACH (Deutschland, Austria & Switzerland) market is also, in comparison to other markets in Europe, the Middle East and Africa, very advanced and sophisticated, which means that SMBs are relatively large corporations and advanced advertising agencies.

I’ve also learned a lot about how different teams within Google function from an operational side and gained first-hand experience in managing stakeholders, as I’ve had the opportunity to co-manage short and long term projects that have had direct impact on the business.

Google encourages internal mobility and is known for enabling its employees to find what’s right for them. The opportunities are definitely there, you just have to find what’s right for you!

What do you like most about your job?

The people I work with — this is Google’s biggest asset.

What does a typical workday look like?

8:45AM: Start off the day with breakfast and coffee.
9AM: Get into the swing of things. Go through my inbox and respond to client calls and emails.
1PM: Lunch time. Have lunch with my colleagues/friends. When I’ve time to spare, I squeeze in a game of FIFA, pool, or a massage 🙂
2PM: Back to work. I spend some more time contacting our clients, and then I usually go for meetings regarding projects and roles I am working on.
6PM: Call it a day! Sometimes I go to play football with the Google team or stop by the gym.

What makes a person a good match to join the SMB Global Customer Experience team?

In my opinion, the ideal person should have a very customer-centric approach and a passion for new technologies, online-advertising and self-development. They should also have strong communication skills, an interest in working directly with clients, have a self-starter attitude and sharp analytical skills.

What do you like doing in your free time?

I love traveling and exploring new places, either near Wroclaw, or by traveling to different continents. I’m also a big sports fan, so whenever I can, I try to follow as much of it as possible.

What advice would you give a student candidate interested to apply for SMB Global Customer Experience team?

First of all, it’s important to be genuinely interested in the roles that SMB Customer Experience team has to offer, not just to become part of Google as a whole. I would also suggest that you come up with a list of your skills and experiences that you would bring to the team and which would help you succeed in the organization. Make sure you are fully aware of what the role entails and prepare your interviews accordingly.

Good luck with your application!

Whether it’s developing new business strategies, providing online marketing consultancy, selling a great advertising solution to our clients or bringing products to market, there are plenty of graduate opportunities at Google that don’t involve algorithms. Take your first step towards a Google career, by checking out our opportuntiies here: google.com/students/emea

Posted by Nicole Zwaaneveld, EMEA University Programs 

EMEA SMB Sales Employee Spotlight: Julia Arndt

Internal mobility is one of the great ways that Googlers can develop and grow their careers. Meet Julia Arndt a German university graduate, who started her Google career learning and working in the SMB Sales team and has now gone on to work with the world’s top advertisers. Take your first step towards a Google career, by checking out our Associate Account Strategist positions in the SMB Sales and Global Customer Experience teams, here: google.com/students/emea

Tell us about your path to Google?

I’m from Naumburg, a very small town situated two hours South of Berlin near Leipzig. I studied International Management in Bremen and Marseille; followed by a Masters degree in Management and Marketing. Before graduating, I had already signed my contract with Google and joined the SMB team at the end of 2011.

Give us a brief overview of your career at Google, so far?

I started at Google as an Associate Account Strategist on the Sales team, working with small and medium sized businesses (SMB). This was a strategic, consultative sales role where I liaised directly with advertisers regarding their online marketing strategy. I advised clients on how to optimize their Adwords accounts and how they can further develop their online marketing activities with Google’s cost-effective, targeted and attractive products and solutions — in order to grow their business and increase their profit. I see sales as a consulting job, with a better work-life balance.

After one year, I moved roles within SMB, to join the Agency Program; where I worked for 1.5 years. In this role, I managed a portfolio of agencies where I helped grow their clients’ accounts by discussing online strategies and advising them on new products and features. Generally, each account strategist manages a portfolio of 5-10 agencies, who in turn can have up to 90 clients.

I’ve recently started a new position as an Incubator Account Strategist on the SMB Solutions team, for which I’ve had to relocate to Google’s Global Headquarters, in the United States. I work with clients to test and get feedback on products before they are fully launched.

How did your two and a half years experience on the SMB team help you being successful in your current job?

It was very helpful to start on the SMB Sales team. This experience helped me get to know Google’s products inside and out and become confident to talk about them to all of our different clients. If I had not had the SMB experience, I would have missed out on a lot of key learnings, such as how to react in different situations and how to handle customer inquiries.

Time management, efficiency and organization are also key learnings of the job, as these are vital skills needed in order to achieve the three-months target, which is set for all Account Strategists. Furthermore, I gained incredible online marketing knowledge, as well as knowledge about the competitive landscape.

What skills are helpful when aiming to enter Google?

Languages — At the Dublin office, Google’s European headquarters, we have Googlers from almost 70 different countries. Speaking English is therefore essential and having knowledge of other languages is always helpful. I personally speak French, English and German fluently.

Leadership — The ability to manage projects is very important. Googlers are expected to learn very quickly how to organize their own workload and other projects that they might support on the side.

Communication — People that would like to apply for this position should be communicative and able to express themselves well when talking to clients on a daily basis. This does not mean that everyone at Google is super outgoing and talkative, but it is crucial to be self-confident and sharp.

What did you like about living in Dublin, Ireland?

I really like Dublin. As it’s the capital of Ireland, it has a lot of cultural activities to offer, such as concerts, theatres and shopping. Dublin airport with its low budget airlines is also only a 20 min cab ride from the office.

What do you enjoy doing in your free time?

One of the big advantages of working for Google is all the facilities we have. In my free time and sometimes during the work day, I go to the gym, which happens 4 – 5 times per week. I do a lot of weight training, I visit classes such as Tai Bo and Pilates or do cardio training like running at the beach.

What do you like most about your job?

I think everyone at Google would give the same answer: the people. Googlers are very smart people with great ideas. Not only do they have different backgrounds and can tell incredible stories, but they are super open and helpful, which is unique in a work environment.

Whether it’s developing new business strategies, providing online marketing consultancy, selling a great advertising solution to our clients or bringing products to market, there are plenty of graduate opportunities at Google that don’t involve algorithms. Take your first step towards a Google career, by checking out our opportunities here: google.com/students/emea

Posted by Nicole Zwaaneveld, University Programs

EMEA SMB Sales Employee Spotlight: Rene Zimmermann

Internal mobility is one of the great ways that Googlers can develop and grow their careers. Meet René Zimmermann, a German university graduate, who started his Google career learning and working in SMB Sales and has now gone on to work together with the world’s biggest brands, in Google’s Large and Customer Sales (LCS) team. Take your first step towards a Google career by checking out our Associate Account Strategist positions in the SMB Sales and Global Customer Experience teams here.

Describe yourself in keywords

Hamburger, curious traveler, football lover, passionate foodie, movie and series fan, sports enthusiast, coffee drinker, entrepreneur, music lover and spreadsheet pioneer.

What was your path to Google?

I’m from Hamburg, Germany. I moved to Munich for my Bachelor’s in International Business at Munich Business School. I also spent a semester abroad at the University of Melbourne, followed by an internship in Beijing. Afterwards, I studied International Business with a focus on entrepreneurship at Maastricht University, in the Netherlands.

Your first job at Google was in the SMB Sales team. What did you do during this time?

After completing my studies in 2011, I joined Google’s SMB Sales Team where I worked with high potential new clients that were just starting their online advertising with Google products. My job was to advise them on how to best reach their marketing goals with Google’s advertising solutions and helped them to become successful right from the start.

I worked closely with new clients who were either traditional medium-sized business, without a lot of digital experience, or young start-ups who were trying to find new customers. I really enjoyed advising Chiefs of Marketing, founders and investors on their online advertising strategy. During that time, I gained insights into many different and interesting business models. It was great to learn about the clients’ value proposition, target audiences, and to help them successfully tailor Google’s products around their business.

How did working on the SMB team give you an advantage?

Starting off within Google’s SMB Sales team gave me the opportunity to work with many clients from different industries, gain a broad overview on different marketing strategies, and develop insights into how best to achieve them through online marketing. The deep product and solution knowledge has been a constant asset. The fast-paced work environment also honed my ability to optimize my priority setting and time management.

I developed a deep knowledge of online marketing, but also of Internet business models in general, as well as how digital marketing fits into the marketing and branding strategy of large traditional corporations. Since this industry is changing rapidly, I definitely learned to cope with changes quickly. Since my daily job is customer-facing, I also acquired valuable sales skills.

There are loads of opportunities for internal mobility. How have you progressed in your Google career?

After 2.5 years in SMB Sales, I joined the Large Customer Sales (LCS) team, working with the German Consumer Packaged Goods (CPG) clients. I’m currently working in a newly founded global team called Global Clients & Agency Solutions (GCAS). GCAS is the team that helps serve some of the world’s largest brands. I personally get to work with one of the largest international Consumer Packaged Goods (CPG) brands to help them become more successful in digital advertising to achieve their local and international business goals, such as brand awareness.

What makes Google a great place to work?

I love working for a company in such a fast growing industry. There is something new to learn every day and it never gets boring. Since Google is very innovative, there will be future opportunities that we might not even be aware of yet.

Besides the thrilling industry, I really appreciate the environment at Google. The great food, the gym and sports classes enable me to maintain a healthy lifestyle. Last but not least, it is amazing to work in such an international environment, with smart people, from many different backgrounds. I’ve had the chance to make many friends during my time at Google.

You work at Google’s European headquarters in Dublin, Ireland. What’s do you like about living in Ireland?

Dublin is a great city with a sunny mediterranean climate! Well, not really… The weather could definitely be better, but Dublin has a lot to offer, especially if you’re into films, music and good food. I was amazed by the density of excellent restaurants and I enjoy meeting friends for a beer (aka a pint)! Within the core city, you can reach everything in walking distance. In my free time I do a lot of sports, such as Squash or exercising in the Google gym. I also play for Google’s Football team, which competes against other companies in the Dublin area.

How do you see your future at Google?

I am currently very happy to have the opportunity of making branding more efficient through digital marketing — a major shift in the traditional advertising world. Since my team is truly international, I could imagine transferring internally to another market, such as the US, on a mid-term perspective.

What advice would you give a student interest in starting a Google career?

An SMB position would be a good match for you, if you enjoy working with people and desire a client-facing job. Candidates should be interested in online marketing, enjoy working in a fast-paced environment, and have some sales talent. From a career perspective, people have the opportunity to either go for a sales-oriented path or to become a people manager in the future.

Whether it’s developing new business strategies, providing online marketing consultancy, selling a great advertising solution to our clients or bringing products to market, there are plenty of graduate opportunities at Google that don’t involve algorithms. Take your first step towards a Google career by checking out our opportunities here.

Posted by Shawn Dye, University Programs

Google EMEA Intern Insights 一 Meet Michelangelo Marchiorello, an SMB Sales intern

Our interns have the opportunity to work on some of Google’s most cutting edge and innovative projects – not only in engineering, but across sales and other business functions, bringing a fresh perspective to the work done at Google. Interested in joining the Google team? Check out our student positions today and apply!

Meet Michelangelo Marchiorello, a Google intern on the SMB Sales team.

Where are you from?
I’m proud to be Italian!

Where and what did you study at University?
I received my bachelors degree in Business Administration at Bocconi University, in Milan. I recently finished my Masters in Management at ESCP Europe, a business school that gave me the opportunity to study each year in a different country and in a different language. I think that having a strong international profile is key nowadays.

What inspired you to apply for this internship, and what made Google appealing to you as a potential intern?
I’ve always been interested in working at Google. The company philosophy is what distinguished itself from the other players – placing customers and employees at the top of the company’s priorities before investors and financial return.

What type of internship have you done? Give a brief description.
I interned for 6 months in the Italian Small and Medium Businesses (SMB) Sales team, at the Google Dublin headquarters for Europe, the Middle East and Africa (EMEA). During that time, I worked with many Small and Medium Enterprises (SME’s) in my home country. As an intern I had the opportunity to get involved in projects that had a direct impact on the business, on customers and on fellow colleagues!

My first Noogler selfie!

What did your workday look like?
Every workday looked different. On quiet days, I had the opportunity to work on my projects in a very chilled out way; on busy days, I couldn’t even find the time to read through all of my emails.

8:30 AM ‒ The day starts. I would meet with some of my fellow Nooglers (other Interns or Googlers who have recently joined Google) for breakfast.

9:00 AM ‒ After a quick catch up, I would be sitting at my desk. That said, at Google there is no need to be at your desk all the time.

50 : 50 ‒ I would spend 50% of my time on Team Support activities and 50% on my projects.

What’s something you’ve accomplished during your internship that you’re most proud of? Or something you’re looking forward to working on?
My main project: “QBR@Scale,” is something I am very proud of. The project was a huge overall success, as it enabled a more strategic pitch for the sales representatives. I created more than 200 presentations with in-depth analysis on the past performance for many of our biggest clients. It didn’t just impact the Italian sales team, but throughout the whole of Europe, the Middle East and Africa!

At Google you have an opportunity to collaborate with people from many different backgrounds. What moment stood out to you, where diversity in the team made for better and more innovative work?
At the Google Dublin office there are more than 60 languages spoken and you can feel the international vibe all around you. The level of diversity found at Google is outstanding!

One recent moment that stood out to me was the amazing work done by the Brand Club. Every couple of weeks the Brand representatives from Europe, the Middle East and Africa meet up to discuss recent efforts on growing brand equity. It was through the diversity of the team that enabled our group to share different perspectives and points of views, tell our success stories, best practices etc.. And since the group is so diverse, in terms of needs and past experiences, everyone learned a multitude of new and better ways to do their jobs!

At Google, we say: “when you don’t find anything new to learn, it’s time to change your job”.

We all know Googler’s and interns love the food and the other perks. Outside of some of the well-known perks, what’s your favorite part about working at Google?
The best Google perk is being part of a group of pioneers (well ahead of early adopters) who are shaping the future of the Tech and Digital world.

We are entitled to try out the latest beta, work-in-progress software and hardware, and get to know all the latest internal and external news before anyone else. This is SO EXCITING! The apps on my phone … my Gmail, my Google Maps, Project Cardboard … everything gets updated on a daily basis and every update brings something new to test and give feedback on.

What does “being Googley” mean to you?
Being Googley means being available to help others, despite your schedule or level of knowledge. Being Googley means always being curious about new things and being open to learn. Being Googley means thriving in an ambiguous environment where creativity is the only compass available.

Enjoying the Dublin sun from the 11th floor terrace

What do you like most about your Google office and its locations?
Having been lucky to work in the European HQ, I really had the chance to fall in love with the facilities. Everything is designed to be functional to the employees happiness, creativity and teamwork.

Outside of being a Google intern, what are some fun things you do outside the classroom/office throughout the year?
First of all, I am a travel addict. Since working at Google, I’ve had the chance to travel to Ibiza, Milan, Istanbul, Amsterdam and Berlin.

Beyond traveling, I love almost any water sport, from sailing to kite-surfing. At Google there are groups for almost all sports and a multitude of hobbies and interests. Despite the temperature, there are always those willing to take on the cold Irish waters.

What will you do after your internship?
After my internship I’ve taken some time off to travel for a few days to Milan, Kenya and London. Can’t wait to re-charge my cultural curiosity!

In mid-January, I’m excited to come back to Google. This time, as a full-time Google employee. Yayyyyyyy!

What are your top 2 tips to potential student applicants?
Firstly, engage on as many extracurricular projects and activities as you can. These are the parts of your CV that are going to make a difference – your grades, not so much!

Secondly, don’t be scared of the interview process. If you are “a good fit” for this organization, any interview that you’ll have will turn into an engaging conversation about your life. It’s also your first opportunity to show how willing you are to learn from other people, even when under pressure. So, don’t waste the opportunity!

Interested to join the Google team? Check out our student positions today and apply!

Posted by Nicole Zwaaneveld, University Programs Team

Getting to Know a PhD

Google offers a variety of opportunities for PhD students who wish to gain industry experience. Through our Getting to Know a PhD series, we’ll provide a glimpse into some of these opportunities as well as the impactful projects PhD students at Google work on.

Today we’re featuring Neil Houlsby, a former Google European Doctoral Fellowship recipient who interned on the Natural Language Processing research team.

So Neil, tell us about yourself and your PhD topic …
I took an engineering degree at the University of Cambridge. I stayed on at Cambridge to do a masters in machine learning and cognitive science in the Computational and Biological Learning Lab, supervised by Máté Lengyel, then a PhD in machine learning co-supervised by Zoubin Ghahramani and Máté.

My PhD topic was in statistical machine learning, covering broadly two themes, active learning and matrix modelling. Active learning, or experimental design, involves designing algorithms that automatically choose the best data to collect. This is important when data is scarce or expensive, so minimizing redundancy is essential. One interesting application that I looked at was quantum tomographical experiments. Here, one wishes to characterise a quantum state efficiently; the active learning algorithm adapts the configuration of the experimental apparatus on-the-fly to maximize knowledge about the unknown state. My work on matrices involved designing probabilistic models and scalable algorithms to learn from matrix data, such as online purchasing data, networks, or psychometric questionnaires. One can exploit learned patterns to predict future behaviour, or infer people’s personality traits. I was lucky enough to be involved in a number of other collaborations, and the unifying theme of my PhD was the application Bayesian machine learning and scalable learning algorithms.

Why did you apply for an internship at Google and how supportive was your PhD advisor?
Statistical machine learning is an exciting field because there is much interacting research between theory and applications. In Zoubin’s lab we had a fantastic exposure to the statistical aspects of machine learning. Industrial experience allowed me to work more on large scale applications, but using similar statistical learning techniques that I was working on at Cambridge. My advisor, Zoubin, was extremely encouraging of my internship and other academic visits to gain new experiences in machine learning – provided that I finished my degree on time!

What project was your internship focused on?
I worked on semantic understanding. The goal was to annotate text with its referent entities (anything with a Wikipedia article) e.g. ‘Croft scored a century’ is referring to Croft the cricket player, not the fictional character, and ‘century’ means 100 runs, not a period of time. The algorithm needs to learn how to use context to disambiguate the annotation. Unlike previous approaches, we framed this as an inference problem in a probabilistic model. As well as the modelling aspects, much of the research focussed on how to do learning with a ‘Google scale’ model and perform efficient reasoning over millions of possible entities.

Did you publish at Google during your internship?
Yes, we published the project at the 2014 European Conference on Information Retrieval. This conference is not one that the Cambridge lab usually participated in, so attending and presenting my internship work here was useful to broaden the reach of my research.

How closely connected was the work you did during your internship to your PhD topic?
There was a substantial overlap in the machine learning methods used in my internship work and my PhD (topic modelling, variational Bayes, sampling), but my internship was a stand-alone project that did not overlap directly with my other research. For me, a novel (and fun) part of the internship was working with the Google infrastructure and computing clouds which, naturally, is harder to do outside the company.

What impact has this internship experience had on your PhD?
There were two main impacts. Firstly, I learned from my intern host, Massimiliano Ciaramita, and colleagues at Google a great deal about applied machine learning and more broadly, other topics in computer science. Some techniques I learned were directly applicable during my PhD, others added to my general academic education. Secondly, by broadening my view of machine learning, the internship fuelled my enthusiasm for the field, which motivated me during my PhD and beyond.

Has this internship experience impacted the way you think about your future career?
I always expected that I would pursue a career in computer science and research. I don’t think this has changed. However, the internship revealed the possibility of doing fascinating research in industry. It was only after my internship that I seriously considered a career in industry. Although I sometimes considered very different career paths, from my perspective academic research and research/engineering at Google have many similar challenges and possibilities.

You just recently started your job as a Research Scientist on the Pragmatics team in Zurich – What are you working on now?
I continue working in Natural Language Processing, but I am in a new research team, focussing on pragmatics, discourse and dialogue. Our team consists of a mixture of researchers with backgrounds in linguistics, NLP and machine learning. This is a fun and new research area of for me, I am continuing to use machine learning in much of my work, and am enjoying applying it to this rich and rapidly developing field.

Looking back on your experiences now: Why should a PhD student apply for an internship at Google? Any advice to offer?
When doing research at a particular university you tend to get a single view of your field of interest. It is definitely worth visiting industry and other institutions to broaden your field of view. A Google internship provides a unique research experience: the opportunity to work on some of the hardest problems at the largest possible scales, not to mention the unique environment and culture. Whether you decide to go into industry, or continue in academia, you can learn a great deal during an internship, and have a lot of fun. I would advise applying early in your PhD, as it only gets harder later in your PhD to find the time for an internship. Also, take the opportunity to do something new – apply to work in a different country, or work in a different aspect of your field. A PhD is a unique time when you have the flexibility to explore future possibilities, so take the opportunity while you can.

Google EMEA Intern Insights 一 Meet Liana Saranga, a Turkish SMB Services Intern

Our interns have the opportunity to work on some of Google’s most cutting edge and innovative projects – not only in engineering, but across sales and other business functions, bringing a fresh perspective to the work done at Google. To show you just how much of an impact interns make and to highlight their unique experiences, we’re bringing you a special blog series: Google Intern Insights. Make sure to look out for the different interns being featured on the blog throughout the fall!

Where are you from?

I’m from Istanbul, Turkey

Where and what do/did you study at University?
I’m currently doing a double major in Business Administration and Economics at Koc University in Istanbul.

What inspired you to apply for this internship, and what made Google appealing to you as a potential intern?
I’ve always been a big Google fan! I’ve grown up being amazed by Google and its products. For me, Google is the best place I could ever ask to work. It has its own unique vibe, hence the word “Googleyness”. There couldn’t have been a better place to do my internship, than in Ireland at Google Dublin (EU HQ). I was 100% sure I would learn amazing things, and advance in many ways. All in all, I have to say: I’m blessed to have had this opportunity and cannot wait to come back!!

Noogler ― new Googler ― Orientation, wearing our Noogler hats

What type of internship are you doing?
I did my internship in the SMB (Small and Medium Business) Services Turkey team. My job was to sell AdWords features to eligible customers based on their needs and provide troubleshooting for any of the problems they may potentially experience while using AdWords.

It’s amazing! To begin with, I love working with AdWords – I think it’s a brilliant tool. And I genuinely like providing special assistance to advertisers from all over Turkey on their digital marketing strategies and showing them the do’s and don’ts of online advertising. So much fun!

What does your workday look like?
During the day we have workflow tables so that we know when we need to be on hand to talk with customers. During this time I would receive calls from customers and provide a variety of support, such as: troubleshooting and account optimization, etc.

What’s something you’ve accomplished during your internship (thus far) that you’re most proud of? Or something you’re looking forward to working on?
On top of my core job, I am most proud of my 50% project, which is to optimize the AdWords Turkey Education Channels, consisting of online platforms such as YouTube, AdWords Forum, Blog, Twitter and the G+ page. This required that I take a deep-dive into the various channels and analyze them based on their customer profile. For the final project outcome, I was able to successfully deliver a new targeting strategy.

Soaking up the Dublin sun

At Google you have an opportunity to collaborate with people from many different backgrounds. What moment stood out to you, where diversity in the team made for better and more innovative work?
I can say without a doubt that my team had people with a wide range of different backgrounds and personalities. I can’t even begin to tell you about the level of diversity at Google!

In my opinion, diversity on the team made for better and more innovative work every step of the way. I can definitely say that the Google atmosphere is created by all the different bits and pieces of these unique people.

It’s time for Africa!

We all know Googlers and interns love the food and the other perks. Outside of some of the well-known perks, what’s your favorite part about working at Google?
Besides the amazing perks (e.g. having massage appointments in the middle of the day!) I’d say that my favorite part was how valued I felt. While an intern, there wasn’t a single moment where I felt like “just an intern.” I was alway treated equally and respected by the people I worked with, no matter how senior they were ― which completely amazes me!

Also the level of liberty in this company is unbelievable. The company trusts its employees (‘us’) and does everything possible to remove obstacles that most companies have in place to ensure employee happiness and peace of mind.

What does “being Googley” mean to you?
It always rings a bell of a happy, positive, energetic person who’s in pursuit of doing something bigger and better. Always innovates, tries new things, steps out of boundaries and explores opportunities. Strives to be respectful and helpful to the people around them. Creative and open-minded! Can I go on…?!

What do you like most about your Google office and its locations?
The Google office is just unbelievable. It’s our own little utopia! It’s designed in a way to make employees happy, comfortable and peaceful. I’m so grateful for all the colorful sofas, massages and sleeping rooms!

Nugget, a Google office dog! Who say’s that love at first sight doesn’t exist?

Outside of being a Google intern, what are some fun things you do outside the classroom/office throughout the year?
I’m currently building up my travel blog, where I post movie-like videos created of my trips throughout my university years. Really looking forward to it! Other than that, as obvious as it may seem, I’m a travel addict and I try to hop on the plane as much as I can during the year!

Amazing views of Dublin City

What will you do after your internship?
I’m back to studying for one more year at university, to get my bachelor’s degree. After that, I will try my best to join the Google community once again!

What are your top 2 tips to potential student applicants?
The Google environment, the people, and the Google soul is what makes Google the unique company it is today. Therefore, learn more about Google’s culture and try to find out for yourself, not just whether you are a good fit for the company but also if the company fits you back.

Be open to new challenges and step outside your comfort zone. If you want to stand out, and be different, definitely push your boundaries and test your limits.

Interested to join the Google team? Check out our student positions today and apply!
EEA work authorization is required for roles supporting EEA markets.

Posted by Nicole Zwaaneveld, University Programs Team

Google Intern Insights – EMEA Intern Exchange to Mountain View

This past August, the EMEA Intern team challenged their 2014 intern class to create a video about a product they would launch if they had an unlimited budget and resources in the spirit of moonshots and 10x ideas. They needed to include their concept, resources required, potential impact and the problem it would solve.

The video was to be a maximum of 2 minutes in length, and points were awarded by a panel of engineers for product idea, feasibility, technology, innovation and impact. The prize was a fully paid week at our Headquarters in Mountain View soaking up the culture, lifestyle and general life as a software engineer in Google Mountain View.

Jakub Czarnowicz, an SRE intern in Zurich, was our winner this year, with his entry tackling how to help visually impaired people navigate everyday activities using “Google Assistance Dog” on a mobile device. We asked Jakub about his inspiration and experience:

Of all of the tech companies to apply to, why did you want to work at Google?
Google is one of the few places that allows you to grow and develop your skills as well as spend some marvelous time in awesome places. It’s famous for being innovative and open for new, cool ideas. If you want to affect lives of millions of users – Google is the place to do that.

Due to that choice, my whole summer was one big series of coding, hiking, designing, sightseeing, learning and having fun. One big adventure!

In what way has Google impacted you and how have you left an impact at Google?
Surprisingly, I have learned many new things here. From coffee making and juggling to networking, software design and Go language. There are many talented, brilliant people working at Google and they are all open to sharing ideas and explaining bleeding edge technology. Just a few discussions during coffee time can teach you more than a month at the university.

It is difficult for an intern to have a big impact on such a company but I hope that my product idea from the Intern Competition would be introduced and one day I would see it running. That would be a really big achievement.

What is the most interesting/exciting thing that you have been able to do as a Google intern?
It’s not that simple to decide what was the most interesting. As a “nerd” I was delighted to have an impact on Google-scale applications – thousands of instances running in data centers all over the world, millions of users, unbelievable performance and stability of services … It’s just amazing.

And then, after work, there was another kind of excitement. I fulfilled one of my biggest dreams – paragliding in the Alps. It’s totally breathtaking!

How was working in Google HQ (MTV) different from working in a European office? Is there an added benefit to either?
Google HQ is different in every way. It’s not an office – it’s a whole district of buildings including over 30 cafes, tennis courts, swimming pools, bowling alleys and so on. There are ten times more engineers than in any other office. You need a bike to travel from one building to another. The Zurich office is a lot smaller and there are incomparably fewer places to spend your free time. On the other hand, it feels a lot more homely, it’s less crowded and as quiet and peaceful as a Swiss facility can be.

Do teams work differently in different offices? Is the culture different?
Each team is different, each can work in any way the members prefer. There were two most noticeable differences between my team and the team I’ve spent my time in Mountain View with. First is working hours. In Zurich, many people prefer to stay up late. The office is far from being empty even at 9pm while Googlers I’ve met in MTV leave much, much earlier.

Another thing is the coffee culture. My team spends a lot of time chatting over a cup of a latte prepared with all the proper rituals. As a coffee lover – I really enjoy this way of spending a break.

What types of lessons/skills have you learned at Google, especially in your exchange office, that you will take back to school after this summer ends?
For me, the most important skills were independence and self-confidence. At Google, if you have an idea – you should introduce it and try to make it happen without any hesitation. Even if it’s criticized and rejected, you will learn a lot and draw conclusions that will help you in the future.

During my exchange, I continued to work on my main project even though I was separated from my team. In my opinion, this was the best way to learn how to solve problems on my own and work on even the most difficult problems without any supervision.

After spending time in your exchange office, do you think differently about other office locations? Would you consider working in a different office?
Nothing changed in my way of thinking about different places – I always loved traveling and experiencing new cultures. This exchange just confirmed my beliefs that I should make full use of my youth before finishing my studies and starting work as a full time employee.

Each office is different and I would love to visit as many as possible.

You had to create a video to enter into this exchange competition. Tell us a little bit about yours and where your idea came from.
My idea was to create an app that would help visually impaired people deal with everyday activities. Even ordinary actions are challenging if you have problems with your sight. Shopping? Using public transportation? Crossing a road? If you think those are simple operations – try doing them with your eyes closed.
That is where the most marvelous ideas came from – just putting yourself in someone’s else shoes and try to solve their problem in the most Googley way.

After this summer, what comes next for you?
It’s hard to say. I still have two years of my masters degree so I want to come back to Poland and finish my studies. In terms of Google – my biggest dream for now is to come back as an intern to work awesome offices, such as New York or Sydney.

If you’re passionate and excited by working on cool things that matter, enjoy tackling the toughest problems in information technology and developing innovative products that make a positive difference in tens of millions of lives every day, Google might just be for you!

As an intern, you come here to build, lead, break, create, improve, shi, and shoot for the moon. Our career paths are varied. Google gives you tons of options to develop yourself, and then get out of the way and let you choose what’s best for you.

If you’re inspired by Jakub and other #googleintern stories, we encourage you to apply to our 2015 internship program. Applications are open now – apply today! We’re hiring for 2015 internships right now, click here to apply!

Posted by Raquel Inacio, University Programs Recruiting Specialist

EMEA 2014 Android Camp: A reflection

In early August, 20 students from 10 countries and 15 universities had the opportunity to attend Google’s European Android Camp in the London office. Students were invited to a jam-packed week of Android learning and development, career panels, tech talks and social activities. The goal of the event was to give students a chance to learn, practice and have fun while developing applications for the Android operating system with the support of Google engineers. The theme for the week was Create the Good in Your Community, with the winning team designing a carpooling app for ride sharing.

We asked the winning team to tell us about their experience at Android Camp:

What was the highlight of Android Camp for you?
Andreea: Android Camp was a mix of intensive programming, having fun and making new friends.

Hanna: My highlight was looking at my sleep deprived, zombie-like teammates in disbelief after the judges announced us as winners.

Raquel: I’d choose the last day of Hack-a-thon. Creating a fully functioning app from scratch within 24 hours is a blast! But the most important thing: we learned a lot while having a lot of fun.

Brit: The best part for me was the moment we solved the main problem in our code and got it to work.

Do you think Android Camp helped you build or develop any skills?
Andreea: Android Camp helped me understand the best way to be successful when developing apps (your app should do one thing and do it good).

Hanna: I went from knowing nothing about Android development to developing an app in just a matter of days – so that should serve as proof. I also learned a thing or two about teamwork.

Raquel: I learned a lot about Android development, how to develop user-friendly apps, and how to adapt to real users’ requirements.

What was your favorite session?
Hanna: The hack-a-thon was my favorite part of Android Camp. To go from an idea to a functional app in 24 hours was really cool, and the level of focus and determination in the room was truly inspiring.

Raquel: I’d choose two: the development of real-world applications session and the presentation skills session. Those tips will help me during my whole career.

Brit: My favorite studying session was the animation class. We learned how to create short animations for our apps, and it’s amazing how pretty and professional you can make it look with just a little effort. And the great sushi class!

How do you think Android Camp will help you further your academic career?
Andreea: I am thinking about creating an android application as my bachelor’s thesis so all the work I did during that week will be helpful.

Raquel: It has reminded me that as an engineer, I can contribute to creating things to improve the lives of millions of people. Moreover, I feel more confident with my technical skills, and it has encouraged me to continue improving my software engineering skills.

Brit: When I arrived at Android Camp I knew absolutely nothing about Android development, and by the end of the week I built a whole app from scratch.

What are your next steps?
Andreea: I want to develop as many Android Applications as time allows to practice the skills I have gathered during my week in London, and also apply for the Google Internship next summer.

Hanna: I’m continuing my Masters in Computer Graphics, and developing a game in my spare time.

Raquel: I am doing a research internship at the University of Southern California as a part of my PhD. After attending Android Camp, I am really motivated to apply for the next Google summer internships.

Brit: I’m starting my Masters in Computer Science, but I hope to reapply for an internship at Google in a year of two!

Read more student testimonials in our ‘Live from London Android Camp’ G+ series.For more information on opportunities at Google, please visit Google Students. For more updates please stay tuned on the Google Students Blog.

Posted by Maya Tudor & Karine Karpati, EMEA University Programs Team

Google Intern Insights 2014一Meet Vlad Muntean, an EMEA SMB Services Intern

Our interns have the opportunity to work on some of Google’s most cutting edge and innovative projects – not only in engineering, but across sales and other business functions, bringing a fresh perspective to the work done at Google. To show you just how much of an impact interns make and to highlight their unique experiences, we’re bringing you a special blog series: Google Intern Insights. Make sure to look out for the different interns being featured on the blog throughout the fall!

Where are you from?
I’m from the amazing Moldova!

Where and what do/did you study at University?
I am currently pursuing my Bachelors Degree in Business Administration at the American University in Bulgaria.

What inspired you to apply for this internship, and what made Google appealing to you as a potential intern?
I got introduced to Google as a potential employer when I was a freshman at university. At that point, I realized that working at Google would be a DREAM job. In the summer of 2013 I received an email with the call for applications for Google AdCamp EMEA, so I decided to give it a shot and amazingly, I got in. Through AdCamp, I got the chance to take a deep dive into Google’s culture and explore Google’s career opportunities, while spending four days at Google Dublin (EU HQ).

What type of internship are you doing?
I did a Business Associate Internship at the Google Wroclaw office in Poland. Half of my time was spent working with Small and Medium Business (SMB) Services for the Russian Market and the other half was spent working on my project: AdWords Policies optimization.

What does your workday look like?
Typically I would use the morning to do all of my SMB Services tasks and after lunch, I would mostly work on my project, which involved analyzing data, getting in touch with Googlers in other offices and developing supporting materials for my findings.

What’s something you’ve accomplished during your internship (thus far) that you’re most proud of? Or something you’re looking forward to working on?
Besides working on the core job related to SMB Services for the Russian Market, I completed an analysis of all of the major issues related to AdWords Policies in this Market. Based on my research, I was able to provide Google employees solutions and implementations related to providing a better user experience when it came to dealing with AdWords policies. Additionally, I managed to host two Webinars related to AdWords for the Russian speaking market. Finally, I delivered three trainings for Nooglers (New Googlers) and Full-time employees of the Russian SMB Services Team.

At Google you have an opportunity to collaborate with people from many different backgrounds. What moment stood out to you, where diversity in the team made for better and more innovative work?
I was able to work with Googlers who had deep knowledge on the subjects related to my core work and received support from the people around me, on any questions that arose during my project. Additionally, the team diversity made every working day unique, starting from people playing on the guitar when they wanted to relax and finishing with amazing travel stories from Mount Kilimanjaro.

We all know Googlers and interns love the food and the other perks. Outside of some of the well-known perks, what’s your favorite part about working at Google?
The perk that I loved the most was the ability to work from any Google office. This option gave me the chance to travel around the region and explore some amazing cities like Berlin, Prague and Warsaw.

What does “being Googley” mean to you?
“Being Googley” is about being open to everyday awesomeness and collaboration. It’s about having a unique hobby and sharing it with other people. It’s also about giving support whenever needed and loving all of the things that you do.

What do you like most about your Google office and its locations?
I simply fell in love with Wroclaw. Google was wise to place its office there. It is a super lively and a large beautiful city, while still providing you with a sense of coziness. It had anything a person needed for his or her free time, like: kayaking, aqua park, football, great pubs and restaurants, beautiful architecture and the friendliest people.

What will you do after your internship?
I’m back at university completing my senior year. Soon, I will start a part-time internship at a Marketing company in Bulgaria. I’ll also be pursuing my hobby in theatrical acting.

What are your top 2 tips to potential student applicants?
First, be honest in your application. Everything you write should express who you actually are.

Secondly, be active during your student years by participating with different clubs and activities, and develop yourself through an interesting hobby.

Interested in joining the Google team? Check out our student positions today and apply!
EEA work authorization is required for roles supporting EEA markets.

Posted by Nicole Zwaaneveld, University Programs Team

Google Intern Insights 2014 一 Meet Megan Killion an EMEA SMB Sales Intern

Our interns have the opportunity to work on some of Google’s most cutting edge and innovative projects – not only in engineering, but across sales and other business functions, bringing a fresh perspective to the work done at Google. To show you just how much of an impact interns make and to highlight their unique experiences, we’re bringing you a special blog series: Google Intern Insights. Make sure to look out for the different interns being featured on the blog throughout the fall!

Where are you from?
I was born and raised in Dublin, Ireland!

Where and what do/did you study at University?
I’m about to begin my fourth year of Marketing and Innovation Technology at Dublin City University, which is going to be pretty hard after spending a Summer at Google! After high school, it was my dream to go to art school, but when I was offered this course I decided to give it a try. Lucky for me, I absolutely love it! It’s an awesome and super modern course that covers basic marketing practices, but also explores the cutting edge technology and design skills that are needed to become a 21st century marketeer!

What inspired you to apply for this internship, and what made Google appealing to you as a potential intern?
My Google story actually started about a year ago, when I was asked to participate in Google Adcamp EMEA (read my article about the experience here). If you haven’t heard of AdCamp before, it’s 3 days of pure awesomeness! You get to spend those 3 days in the Google office, meet other students from across EMEA, attend product talks from seasoned Google employees, and explore Dublin.

I have always had an obsession with technology. More recently my focus has been on mobile and developing my mobile marketing skill set. Google is at the forefront of everything that is “mobile” and “connected” so it became apparent very quickly that this was where I needed to be.

Disclaimer: The free food, killer gym and massages did NOT play any part in my wanting to join Google (I swear) 😉

What type of internship are you doing?
I am a Business Associate Intern and am on the UK SMB Sales team for Google AdWords! I count myself so lucky to be on this team, because I am SO passionate about the product we sell. My role is to help small and medium businesses across the UK scale and grow through the use of Google’s advertising solutions (it sounds amazing, I know).

The businesses that I work with come in all shapes and sizes, and no one Google advertising solution works for all of them. Adapting and developing unique online marketing strategies for each client is what makes my role so awesome! Every day is different and that is really important to me.

I am also working on Customer Education and have formed a Hangout on Air program for my team. We actually had our first live broadcast last week, which went down a storm. The customers loved it!

What does your workday look like?
Every day is different at Google, it’s what makes this such an amazing place to work. But here is what my average day could look like:

9:00 Breakfast with the Interns (Google has the best omelettes, so I usually opt for one of these!)
9.30 Work through emails
10:00 Consultation with an Advertiser
11:00 Intern events committee meeting
12:00 Lunch (Yes, it is free – all you can eat)
13.30 Consultation with an Advertiser
14.15 Consultation with an Advertiser
15:00 Training (this could be anything from Youtube, Google Shopping or Remarketing trainings)
15.30 Grab a coffee with one of my mentors
16:00 Shadow a different team (I try to spent at least two hours a week shadowing other teams)
17.00 Meeting with marketing team in Mountain View (The mountain view marketing team played a huge part in my customer education project, so I have a lot of evening meetings with them!)
18:30 TRX & Kettle Bell Class in the Google gym with my buddies

What’s something you’ve accomplished during your internship (thus far) that you’re most proud of? Or something you’re looking forward to working on?
My biggest accomplishment was being able to plan, execute and report on our hangout on air series from start to finish. We targeted the Hangout on Air at 5000 customers, so it was a pretty big project. There were so many stakeholders and being able to manage all is something I am super proud of. My team had never done anything of this scale before and I was delighted that I successfully launched the biggest one yet! I was also able to convince other teams (such as marketing) to support us with various assets, which felt pretty awesome too!

At Google you have an opportunity to collaborate with people from many different backgrounds. What moment stood out to you, where diversity in the team made for better and more innovative work?
Diversity is one of the best things about working at Google. The ability to work with people from different places and backgrounds, gives amazing opportunities to learn from one another.

During my Internship, I was lucky enough to be elected onto the “Intern social committee” which was a small group of interns who ran internal events! The group was made up of Irish, English, Russian, Dutch and Croatian members. A moment that stood out to me, was a brainstorming session when we spoke about the events that we could potentially run! Everyones ideas were so VERY different, but all equally wonderful! I guess it was just interesting to hear about what everyone considered a “normal” or a “frequent” event in their hometown!”

We all know Googlers and interns love the food and the other perks. Outside of some of the well-known perks, what’s your favorite part about working at Google?
When you don’t work at Google, you think the perks are the best part. Speaking from experience, I can say that the best part about working here is the unique people. Being surrounded by such smart, enthusiastic and outgoing people, everyday, is incredibly inspiring. There is something fantastically interesting about every person you talk to here. You learn so much from your peers, it’s insane. Being around people like that everyday makes you the best possible version of yourself and it opens your eyes to so many different cultures, mind sets and ways of doing things.

What does “being Googley” mean to you?
I love this question! It’s something I get asked all the time! I honestly think that everyone has a different idea on what Googliness or what being Googley is, but it doesn’t matter what it is or whether it’s work related or not. It’s a passion that they bring to work and want to share, and use to help their work, their team, or all of Google itself.

What do you like most about your Google office and its locations?
The Google Dublin (EU HQ) is ridiculously cool! I just love it!

It spans 4 buildings and there is something totally unique about each one!

We have a gym, a swimming pool, dozens of kitchens, a bar, games room, karaoke rooms, nail bars, massage chair … literally, you name it and it’s probably here!

My favourite area is in the Gasworks building. It has an old fashioned library, with hundreds of books and big, comfy armchairs. I get most of my blogging done there. Its just the perfect spot to plug in your earphones and get stuck into some work!

What will you do after your internship?

After my internship I am returning to college, for my final year of Marketing and Innovation Technology at Dublin City University! As much as I’ll miss Google, I’m looking forward to seeing all of my old classmates and getting stuck into some project work.

What are your top 2 tips to potential student applicants?

1.) BE UNIQUE ― Do you have any idea how many people apply for these internships? No? Well, neither do I, but I’m guessing in the thousands. So it’s important to spend some time thinking about how you’re going to stand out from the crowd. Be creative when it comes to your resume, add as many links as you can to your college assignments, any project work you’ve done, videos, slideshows … you name it! I also think having a nicely formatted resume can do wonders!

2.) GAIN EXPERIENCE ― I know first hand, that it can be tough to get good work experience as a student. Remember that experience doesn’t always mean “work” experience. There are a lot of things you can do to make yourself a more appealing candidate, such as:

  • Enter the Google Online Marketing Challenge: this will show that you have first hand experience with AdWords and running online marketing campaigns.
  • Become a blogger and have your own website: blogging is a great way to raise your personal profile and share your ideas. It also shows recruiters that you are dedicated and hardworking (if you post frequently). If you set up advertising on the blog (Via Google Adsense) and tracking (Via Google Analytics) it instantly shows recruiters you have first hand product knowledge.

Interested in joining the Google team? Check out our student positions today and apply!
EEA work authorization is required for roles supporting EEA markets.

Posted by Nicole Zwaaneveld, University Programs Team