Watchguard Technologies IPsec Mobile VPN Virtual Adapter – No DNS Server

When you connect to a Watchguard Technologies IPsec Mobile VPN, you may find that your Watchguard Secure Client Virtual NDIS6 Adapter has not obtained a DNS or WINS Server.  Therefore, you are unable to access network resources by hostname.  ...

When you connect to a Watchguard Technologies IPsec Mobile VPN, you may find that your Watchguard Secure Client Virtual NDIS6 Adapter has not obtained a DNS or WINS Server.  Therefore, you are unable to access network resources by hostname.  Watchguard Technologies Support may tell you the process of obtaining DNS and WINS is automated when you define DNS and WINS in Network – Interfaces.

  • Select XTM Web UI – Network – Interfaces – DNS Server – DNS Server IP
  • Select XTM Web UI – Network – Interfaces – WINS Server – WINS Server IP

After defining this information in Network – Interfaces and then saving the Watchguard Fireware configuration, you may find the Watchguard Secure Client Virtual NDIS6 Adapter ipconfig /all still does not display a DNS or WINS Server.  The DNS displays as fec:0:0:0:ffff::1%1, fec:0:0:0:ffff::2%1 and fec:0:0:0:ffff::3%1 (IPv6) ala 169.254.xxx.xxx (IPv4) ala DNS is unavailable.  Although the Watchguard XTM does not prompt to do so – you may find that after you reboot the Watchguard, the Watchguard Secure Client Virtual NDIS6 Adapter ipconfig /all now displays the defined DNS Server.

Optionally, you can define DNS and WINS within the ShrewSoft VPN Client configuration file.  You can then export the file from the ShrewSoft VPN Client for use by fellow staff members.